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Support Beyond the Surface

Helping your project go smoothly—from selection to installation.

For more than 40 years, we’ve helped our neighbors find flooring that fits their lifestyle, budget, and vision. We’ve learned what lasts, what performs, and what doesn’t—and we believe in being honest about the difference.

Our owner, Harold Steffey, joined Mullen Factory Direct Flooring in 1985 and has led it since 1999. With a depth of experience in both product knowledge and installation know-how, he helps homeowners choose flooring that not only looks beautiful but performs well for years to come. Since 2012, his wife Brinette has been an integral part of the team, guiding customers with expertise and care to feel confident in their flooring choices.

Our full crew—office staff and long-term subcontractors alike—works together every day to keep projects running smoothly, treat your home with care, and provide the information you need to make informed flooring choices.

With a strong commitment to Allegany, Steuben, and Livingston counties, we provide and install a wide variety of flooring solutions for both homes and businesses. Visit our showroom today—we’ll floor you.

Mullen Factory Direct Flooring owners Brinette Steffey on the left and Harold Steffey on the right, holding hands both wearing black shirts.
Harold and Brinette Steffey
Stanton Pet Guard Carpet
Patterns, textures, and colors from earthy neutrals to rich tones
Hallmark Hardwood

Timeless engineered hardwoods designed for traditional and modern interiors alike

Godfrey Hirst

New Zealand wools and high-performance synthetic fibers 

Canopy Brazilian Hardwoods

Exotic hardwood species including Brazilian teak, walnut, and oak

American Olean Tile

Glazed ceramic, porcelain, and natural stone tiles in a variety of colors and finishes

Quick Step Laminate

Wide-plank wood-look laminate options ranging from rustic to refined

Karndean LVP & LVT
Embossed, high-definition luxury vinyl planks and tiles echoing natural wood and stone patterns
Custom Floor Mats

Your logo, message, and brand custom printed on a heavy-duty floor mat

Stanton Decorative Waterproof Flooring

Design-forward luxury vinyl planks and tiles with realistic visuals and textures